Privacy policy

Privacy Policy for ABBS SMART
Effective Date: April 10, 2025

At ABBS SMART, we’re committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit abbssmart.com or interact with our SMS (10DLC) and Zoom Phone services. By using our site or opting into our messaging, you agree to this policy.

 
1. Information We Collect
1.1 Personal Information
– Name, email address, phone number, company name, and any other details you provide when signing up, requesting support, or subscribing to SMS notifications.

1.2 Mobile & SMS Data
– Phone number, carrier, device type, and consent/opt‑in status for SMS and Zoom Phone messaging.
– Message metadata (timestamps, delivery status, replies) strictly for service operation and quality monitoring.

1.3 Automatically Collected Data
– IP address, browser type, operating system, pages visited, links clicked, and other usage analytics via cookies and third‑party analytics (e.g., Google Analytics).

 
2. How We Use Your Information
2.1 Website & Service Delivery
– To operate and maintain our website, provide customer support, and manage your account.

2.2 SMS & Zoom Phone Communications
– To send appointment reminders, internal coordination messages, account updates, support notifications, and other informational alerts via SMS (10DLC) or Zoom Phone.
– To track delivery and response metrics for quality and compliance.

2.3 Marketing & Improvements
– To send you promotional offers, surveys, and newsletters if you’ve opted in.
– To analyze trends and improve our products and services.

 
3. SMS/10DLC & Zoom Phone Specifics
3.1 Consent & Opt‑In
– You must explicitly opt in by texting START (or another keyword) or by giving verbal consent on a call.
– You can opt out at any time by replying STOP; HELP replies will provide assistance.

3.2 Data Retention & Sharing
– We do not share your SMS consent status, message content, or phone number with third parties for marketing purposes.

3.3 Compliance
– All SMS and Zoom Phone communications comply with TCPA, CTIA, and carrier 10DLC requirements.
– We maintain records of opt‑in/opt‑out transactions for audit and compliance.

 
4. Cookies & Tracking Technologies
We use cookies and similar technologies to personalize your experience and gather analytics:

Cookies: Store preferences and session information.
Analytics: Google Analytics to understand site usage.
You can disable cookies in your browser, but some features may not work properly.

 
5. Sharing of Information
We do not sell or trade your personal information.

Privacy Policy for ABBS SMART
Effective Date: April 10, 2025

At ABBS SMART, we’re committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit abbssmart.com or interact with our SMS (10DLC) and Zoom Phone services. By using our site or opting into our messaging, you agree to this policy.

 
1. Information We Collect
1.1 Personal Information
– Name, email address, phone number, company name, and any other details you provide when signing up, requesting support, or subscribing to SMS notifications.

1.2 Mobile & SMS Data
– Phone number, carrier, device type, and consent/opt‑in status for SMS and Zoom Phone messaging.
– Message metadata (timestamps, delivery status, replies) strictly for service operation and quality monitoring.

1.3 Automatically Collected Data
– IP address, browser type, operating system, pages visited, links clicked, and other usage analytics via cookies and third‑party analytics (e.g., Google Analytics).

 
2. How We Use Your Information
2.1 Website & Service Delivery
– To operate and maintain our website, provide customer support, and manage your account.

2.2 SMS & Zoom Phone Communications
– To send appointment reminders, internal coordination messages, account updates, support notifications, and other informational alerts via SMS (10DLC) or Zoom Phone.
– To track delivery and response metrics for quality and compliance.

2.3 Marketing & Improvements
– To send you promotional offers, surveys, and newsletters if you’ve opted in.
– To analyze trends and improve our products and services.

 
3. SMS/10DLC & Zoom Phone Specifics
3.1 Consent & Opt‑In
– You must explicitly opt in by texting START (or another keyword) or by giving verbal consent on a call.
– You can opt out at any time by replying STOP; HELP replies will provide assistance.

3.2 Data Retention & Sharing
– We do not share your SMS consent status, message content, or phone number with third parties for marketing purposes.
– We may share aggregated, de‑identified usage data with our service providers (e.g., Zoom, Twilio) solely to deliver the messaging service.

3.3 Compliance
– All SMS and Zoom Phone communications comply with TCPA, CTIA, and carrier 10DLC requirements.
– We maintain records of opt‑in/opt‑out transactions for audit and compliance.

 
4. Cookies & Tracking Technologies
We use cookies and similar technologies to personalize your experience and gather analytics:

Cookies: Store preferences and session information.
Analytics: Google Analytics to understand site usage.
You can disable cookies in your browser, but some features may not work properly.

 
5. Sharing of Information
We do not sell or trade your personal information.We do not share personal data (phone numbers) and consent with third parties / affiliates or partners.
Legal Requirements: When required by law or to protect our rights.
 
6. Data Security
We implement technical and organizational measures (encryption, access controls) to protect your data. However, no system is 100% secure—please use strong, unique passwords and notify us of any suspected breaches.

 
7. Your Rights
You have the right to:

Access the personal data we hold about you.
Correct any inaccurate information.
Delete your data, subject to legal obligations.
Opt‑Out of marketing communications at any time (email or SMS).
To exercise these rights, contact [email protected].

 
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from children under 13. If discovered, we will delete it promptly.

 
9. Changes to This Policy
We may update this policy. The “Effective Date” above will reflect the latest revision. Continued use constitutes acceptance.

 
10. Contact Us
For questions or concerns, please contact:
Email: [email protected]
Address: 1206 Striling Road, Dania Beach, 33004

Legal Requirements: When required by law or to protect our rights.
 
6. Data Security
We implement technical and organizational measures (encryption, access controls) to protect your data. However, no system is 100% secure—please use strong, unique passwords and notify us of any suspected breaches.

 
7. Your Rights
You have the right to:

Access the personal data we hold about you.
Correct any inaccurate information.
Delete your data, subject to legal obligations.
Opt‑Out of marketing communications at any time (email or SMS).
To exercise these rights, contact [email protected].

 
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from children under 13. If discovered, we will delete it promptly.

 
9. Changes to This Policy
We may update this policy. The “Effective Date” above will reflect the latest revision. Continued use constitutes acceptance.

 
10. Contact Us
For questions or concerns, please contact:
Email: [email protected]
Address: 1206 Striling Road, Dania Beach, 33004